Click here

Mark Levitt Quotes

A customer service person is usually expected to focus on a specific customer, a specific question, and give the best possible answer... If you're raising the stakes on that customer service person and saying, 'Okay, now you have to essentially keep clear in your mind multiple questions,' the risk of either inaccurate or incomplete information being sent to customers rises. - Mark Levitt

Tags

Customer | Service | Person | Expected | Focus |

Random

The choice between the two platforms can sometimes be made by the flip of a coin. Sometimes there is a customer whose CEO says he doesn't like a Notes application. It's not about the best product, but the right product for an organization. - Mark Levitt

The way that Zola was so productive reminds me of a wounded soldier who takes out more of the bad guys than ever before. When he finally had to give up his work, he went quickly. - Mark Levitt

It's not just instant messaging, but other collaborative technologies are challenging email. - Mark Levitt

Random Authors

Gary Gates | Ben Steele | Jay Graham | Steve Carroll | Judy Stone | Jim Reiland | David Rivera | Dan O'Brien | John Heckathorne | Brian Howard |