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Jim Whitehurst Quotes

We've reached about the limit of where we want to put load factors. - Jim Whitehurst

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Reached | Limit | Load | Factors |

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Delta is New York's leading airline and we are pleased to extend the reach of the superior schedules and service we offer at our New York-JFK hub to customers across the Northeast and on the West Coast. This summer's expansion at JFK will significantly increase the convenience of choosing Delta for travel between the U.S. and destinations around the world thanks to Delta's extensive offering of flights to 31 international destinations from JFK. Delta intends to remain the leader for our customers in New York with more combined flights and destinations from the city's preferred airports at LaGuardia and JFK than any airline serving the market. - Jim Whitehurst

My goal at Delta is to return our service levels to industry leading, which they were for decades until the mid-'90s. If we do that and keep the hearts and minds of our people as we do that, it will ultimately lead to financial success. - Jim Whitehurst

There is very, very little market share that we are backhauling from Cincinnati through JFK. To do anything more than that would not be logical. ... The major restructuring that we did is exceeding our expectation, and we are very pleased with it. - Jim Whitehurst

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