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Carrie Johnson Quotes

The fact that no one has really challenged eBay is a reflection of its market strength but also the fact that it scores well on customer satisfaction. - Carrie Johnson

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Fact | Challenged | Ebay | Reflection | Market |

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Shoppers would prefer not to pay taxes and it might affect some purchases. The number one reason people shop online is convenience and the ability to comparison shop easily. An added 5 percent sales tax on the bottom line doesn't dramatically alter the convenience aspect of buying online. - Carrie Johnson

Gap's new sites leapfrog every other retail site out there today. They're providing a customer experience that other retailers will quickly try to figure out how to copy. - Carrie Johnson

Consumers continue to expand their online buying into new product categories as they become more comfortable shopping online. This mainstreaming of the Web into consumers' lives not only fuels online sales, but also creates new opportunities for retailers to successfully grow their online businesses. - Carrie Johnson

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